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Dealing with Conflict in the Workplace

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Whether inadvertent or stoked by emotion, conflict resolution is part of working with others. Like forest fires, prevention is easier to manage than putting out the flames. I am a big proponent of understanding what causes these issues in the first place. The genesis of heated disagreement comes from several combustable behavioral truths. Core beliefs […]

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Mondays: Hard or Easy to Engage?

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The recent uptick in #MondayMotivation social mediaposts triggers four questions: Are Mondays truly a downer for a majority of workers? Do people need – and crave – a pick-me-up when reentering their professional lives after the freedom of the weekend? Why are motivation levels in the workplace declining? How can we shake off the Monday blues? Beyond social […]

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Pete, Sparky, and How to Manage People

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I shared a two-and-a-half hour plane ride yesterday with tarnished baseball legend Pete Rose. We talked at length about friends we share, baseball, horses and horse racing, life in Las Vegas, and Cabo San Lucas. Pete’s baseball knowledge and recall is encyclopedic. Mine I thought was good. After listening to Pete share thoughts on the […]

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Inclusionary vs. Exclusionary Leadership Styles

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While most organizations operate somewhere between these two extreme leadership approaches, some do not. Three problems typically arise from both Inclusionary and Exclusionary leadership.. In view of the current chaos on Capitol Hill, it is easy to see why: Opposing styles forced to deal with each other tend to spend more time playing tug-of-war than […]

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Working in a Digital World: The 6 Keys to Skill Development

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Nothing has changed the talent development profession as much as the global recession’s propulsion of a heavily wired, increasingly dependent digital world. Innovation exploded, cost dropped, ease of use took quantum steps forward, and permeation mushroomed. User motivations grew from convenience to necessity. Information is everywhere — too much at times — and the challenge […]

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