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It’s Not About the Customer

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I was recently having lunch with a long-time friend and sales executive in Atlanta when he told a story about a customer’s simple ask proving to be virtually impossible to execute. When he finished this story–which was cringe-worthy but laugh out loud funny–he threw up his arms and proclaimed, “It’s not about the customer!” That comment gave […]

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A New Year’s Resolution for All: Resolve to Stop Using These Words!

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Earlier this month Marist College Institute for Public Opinion, from its home base midway between the bright lights of New York City and the state capitol of Albany in scenic Poughkeepsie, surveyed nearly 1,200 adults to find out which word irritates them most. The winner . . . by a landslide . . . is […]

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The Lighter Side: News Fit for a Monday

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To buy some time while I continue working through a recently published list of the ten most unhappy jobs I offer today’s compilation of “news” from around the planet. A tip of the coffee mug to: Dog Eats Man: In a story that makes us all feel extra special about the bond between a man […]

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New Year’s Resolve: 14 Words to Forget

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Congratulations, Lake Superior State University! The Lakers do not play football and their Division I hockey team is 6-10-4 (but has sent a dozen past players to the NHL). Their basketball team is 8-3 overall but 2-2 in the Great Lakes Intercollegiate Athletic Conference South Division. That league ain’t big. Just sayin.’ The tiny school […]

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Why Men Go Through a Midlife Crisis

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I am a man, at midlife, and quite familiar with crises. I’ve caused a few and watched others. And refereed a really good one. In fact, all of my peer group buddies have have either had a midlife crisis or dream of having one. Perky young girls are often involved, as are cars, hotels, diets […]

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Why Politics is a Cesspool

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It’s an important day today, mid-term election day, and for the life of me I cannot figure out how the democratic process that built this great country has slid so far, so fast, without the Marx brothers somehow being involved. And I mean Groucho and Harpo, not Karl and kin. I am beyond embarrassed by […]

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News Fit for a Monday

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So begins another week at the saw mill. In honor of Mondays everywhere, here are ten (true) vignettes abridged from News of the Weird to help you launch your day. 1. You only get one mom In a heartwarming climax to an adopted son’s emotional search for his birth mother who gave him up for […]

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